Privacy Policy

 

 

Prewave GmbH (“Prewave”, “us” or “we”) take the protection of your data very seriously. This policy, and any other agreement between you and us, outlines how Prewave processes data we collect from you or data that you provide to us in relation to our products, website or services (collectively, “Services”).

 

If you have any questions please don’t hesitate in contacting us at privacy@prewave.ai

 

 

Information We Collect

 

We may collect and process the following information about you:

  • Information that you provide to us at https://www.prewave.ai (the “Website”) including, but not limited to, filling in forms, registering or subscribing. This includes, but is not limited to, your name, email address and phone number

  • If you contact us we may keep a record of the correspondence to improve our system

  • Details of your visit to the Website

  • Links. We may collect data on how you interact with links across the Website. We do this to refine the Website and improve the user experience

  • Cookies. Prewave uses cookies to monitor, analyse and improve the service we offer to you. A cookie is a small text file that websites send to your computer or device to identify your browser and log information or settings. We use cookies to be able to customise your experience, recognise when you return to the Website. If you reject the use of cookies on the Website, you will still be able to use the Website unhindered

  • IP addresses. We may collect data about your computer such as your IP address, operating system, browser type. This helps us improve our user experience

 

We hold the information as long as necessary to provide you with an effective service, manage any issues that may arise in relation to the service or any legal or regulatory requirement.

 

How We Use Information

 

The information you provide to us will be used to:

  • Create your account

  • Contact you for administrative reasons such as sending emails outlining products, services, processes and policies

  • Respond to questions, problems or request feedback

  • Customise and improve our Service and Website

  • Market our Services

  • Investigate, prevent and report unlawful activity that in any way threatens the Website, Prewave or you

 

Third-Party Websites

 

Although we do not include or offer third-party products or services on our website, we may link to or connect with other third party websites to enhance and improve your use of our Service. To help us understand your use of our Services, we may use Google Analytics and other third-party services to help us with the administration and efficiency of our Services, such as sending emails. These third-party providers may be given or may have access to your information but agree to receive and use this information only to provide services to us, on our behalf. We never share, sell, rent or trade any information with third parties for their promotional purpose.

 

We may release information when said release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

 

 

Fair Practice

 

As a user of Prewave, you can make choices regarding what information we collect from you, how we use that information and how we communicate with you. It is simple and straightforward to:

  • View and modify preferences, including the way we communicate with you

  • Opt out of the collection of certain personal information

  • Review and control information that Prewave collects from you

 

Setting your browser to block all cookies will not affect the Service we offer you.

 

You may unsubscribe at any point at the bottom of any email we send you, or direct with us at privacy@prewave.ai. Our users may receive communications related to our Services (including notices required by law) by providing their email address. We may also send you information regarding our Services, such as marketing materials and newsletters.

 

 

Protecting Information

 

Prewave has administrative, technical and physical safeguards in place that will act to protect any personal information that you give us. These safeguards protect you against accidental, unlawful or unauthorized loss, modification, access disclosure or use.

 

That being said, it is important that you take steps to protect your personal information like:

  • Using a strong password with numbers, letters and special characters

  • Not sharing your password with anyone, ever

  • Remembering to close the browser after using our Website

 

 

Changes To The Policy

 

Any changes we make to our privacy policy will take effect immediately and will be posted on this page and, where necessary, notified to you via email.

 

If you would like to access, amend, correct or delete any information we hold about you, that is your right and you have full control. All questions, queries and doubts can be contacted to Prewave at privacy@prewave.ai and we will endeavour to respond to you as fast as possible. You may also contact us at:

 

Prewave GmbH

Floragasse 7 / 7.stock

1040 Vienna

Austria

 

Last edited on 25.May.2018

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